Hello,I have called Saxon numerous times, received numerous explanations. Bottom line I must come up with $8,000 in fees to make up the difference between rate and late fees etc. I am being robbed. I feel it is illegal and they should be arrested for extortion. I do not know what to do. I need to talk them into adjusting my mortgage back to the 6.6% and work with me.
Saxon Mortgage. reset my loan from 6.6 to 8.8 in April. I was never notified of this and all of my statements including my July mortgage statement still reflect a 6.6 interest rate with a 6.6% payment. They said they sent me a letter in April but it was never received. I had no clue that there was an issue until July's payment would not be accepted.
Who can I file complaints with to get help???