Mortgage Servicing Fraud
occurs post loan origination when mortgage servicers use false statements and book-keeping entries, fabricated assignments, forged signatures and utter counterfeit intangible Notes to take a homeowner's property and equity.
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Hi everyone, I just wanted to make sure that EVERYONE here saw this on Dateline last night. (January 21, 2009)

On Hold: Even Congresswoman Gets the Runaround on Bank Help Lines
Rep. Maxine Waters Dials and Redials Attempting to Get Help for Constituents

To read the whole article- here is the link-

Now, the BEST part of this, is the next page ( where it says-
                                                Contribute | If you would like to tell us more facts about this story, please click here to send the editors of ABC News a separate email with the information you have.

NOW is the time to contact ABC News with all of the ordeals we all have gone though. NOW that they are finally making items like this in the news...let's please all go to this site and tell them about the ordeals the lenders have put US through!  Flood them with your stories and yell from the top of the mountains, but darn it, BE FINALLY HEARD!  And you know, it might be good to write to Rep. Maxine Waters also! She's REALLY angry about how she was treated on the phone by Bank of America, Countrywide, and Indy Mac! This may be a huge chance here!

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Not Batman

On Hold: Even Congresswoman Gets the Runaround on Bank Help Lines

Rep. Maxine Waters Dials and Redials Attempting to Get Help for Constituents


In a revealing example of what she says the average homeowner faces, a California Congresswoman spent more than two hours on the phone trying, without success, to find someone at the Bank of America who could help a struggling constituent modify his mortgage payments. ABC News "Nightline" cameras were rolling as Congresswoman Maxine Waters (D-Ca.) was repeatedly put on hold for long stretches, disconnected, transferred to extensions that did not work and ultimately switched to a recording which directed her to the bank's website.

Homeowners' attempts to fight foreclosure are hampered by bank call centers.

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"The average American trying to negotiate a loan modification will not be able to get it done," said Waters. "It will be impossible for them to get in touch with the right person, and even if they get in touch with a so-called counselor, they have a cookie cutter kind of direction that they go in."


While the federal government and banks say they're trying to help homeowners avoid foreclosure through various help lines and more, an ABC News investigation has found that the process of reaching out for help can be disorganized and frustrating, hardly consumer friendly, even when a prominent member of Congress is on the line.

To prove her point, Waters agreed to let "Nightline" listen in on her attempts to contact her constituents' lenders on behalf of homeowners with nowhere else to turn.

Click here to watch Rep. Waters on the phone.

"Most of the day was spent trying to trace down the right person or the right department to deal with the loan modification," said Waters. "It was awful."

The Beards of Los Angeles are a retired couple who are not even behind on their mortgage payments, but they, like many others, are struggling to keep up. When Waters offered to call Bank of America on their behalf, it turned into a two hour ordeal.

Waters was met first with a recording that many callers have heard before, "all representatives are currently assisting other customers, please hold and your call will be answered in the order in which it was received."

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