Mortgage Servicing Fraud
occurs post loan origination when mortgage servicers use false statements and book-keeping entries, fabricated assignments, forged signatures and utter counterfeit intangible Notes to take a homeowner's property and equity.
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-Norman and Donna Abshere vs. Acc Capital Holdings et al PA - John Werner, J - Donald Floyd

A local couple, whose home was no longer habitable after Hurricane Rita hit, is suing their lender for going back on its promise. Norman and Donna Abshere claim Acc Capital Holdings, the Ameriquest Mortgage Co. and AMC Mortgage Service Inc. agreed to allow them to participate in a "Disaster Relief Program." The program allegedly gave the Absheres the option of delaying payments on their loan for 12-months. However, the couple asserts within less than 12 months the three companies went back on their word and reported them as delinquent to credit agencies. And when they tired to make a payment, the companies refused their money "on the pretext that they were in default." The Absheres are suing the defendants for deceptive trade practice damages.
Case No. E179-751
 
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Hopefully they  wrote a letter to confirm the agreement.

I don't suppose Ameriquest would send them anything to prove the borrowers
had been approved for the disaster program delaying payments for a year.

Who got the proceeds from the insurance payment?  That would be Ameriquest probably.

If this was all done by phone, that would be a huge mistake to make.

If they have an attorney, they should send a demand letter for Ameriquest
to provide documents regarding the insurance policy.  What is the name, address, phone # of the insurance carrier.  Also provide the policy number,
or how the insurance policy identifies the borrower and the claim form filed for the insurance payout.  You  need a copy of that check.

I hope they have a paper trail to prove their allegations.

Dee


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